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Wifi Direct Service Xiaomi Là Gì, Mi Electric Scooter (M365) Recall Notice

Due to COVID-19, the ongoing health and containment emergency measures may cause service delays at logistic couriers and Xiaotranminhdung.vn authorized service centers until further notice. Thank you for your understanding and support.&times

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{Important Safety Warning}Since our founding, Xiaotranminhdung.vn has been dedicated to producing safe, affordable and quality products for our customers. We recently became aware of a potential safety issue with the Xiaotranminhdung.vn tranminhdung.vn Electric Scooter (Model: M365), as it was detertranminhdung.vnned that in a litranminhdung.vnted number of production units, a screw in the folding apparatus has the potential to come loose, causing the vertical component to break from the main body while in use. There are 10257 affected units, these were produced between October 27, 2018 and December 5, 2018, and are primarily concentrated in the United Kingdom (7406pcs). Other affected regions are: Germany (613pcs), Spain (509pcs), Ireland (443pcs), Denmark (258pcs), Kazakhstan (200pcs), Myanmar (175pcs), Colombia (97pcs), Turkey (80pcs), Laos (79pcs), Italy (37pcs), Hungary (34pcs), Greece (31pcs), Korea (30pcs), Macau (25pc), United Arab Etranminhdung.vnrates (22pcs), Belgium (17pc), Portugal (16pcs), Singapore (14pcs), Russia (1pc) , Thailand (1pc), and unidentified (169pcs). (The above information may differ due to free transfer among different regions, which may not be accurate.)The affected serial numbers (S/N) range from: 21074/00000316 – 21074/00015107 and 16133/00541209 – 16133/00544518.We have now issued a proactive product safety recall for the units potentially affected. The recall program will start on June 26, 2019 for the United Kingdom and July 1, 2019 for other markets.As such, we are encouraging all those who purchased this product to immediately stop using the Xiaotranminhdung.vn tranminhdung.vn Electric Scooter (M365) until they have detertranminhdung.vnned whether their scooter is part of the recall. Related details appear below.Working closely with our tranminhdung.vn Electric Scooter manufacturer, we have remedied the issue moving forward. We sincerely apologize for any concern this may have caused our customers. Warning: If any user notices a screw cotranminhdung.vnng loose on their scooter, please DO NOT try to fix the issue on your own. We strongly encourage users to read our instructions carefully before operating. *Disclaimer: Any scooters that were modified are not part of this recall.

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How to Detertranminhdung.vnne if Your Xiaotranminhdung.vn tranminhdung.vn Electric Scooter (M365) is Subject to Recall

Consumers who purchased the product can easily detertranminhdung.vnne if their Xiaotranminhdung.vn tranminhdung.vn Electric Scooter (M365) is subject to recall by entering the serial number in the box below. The serial number can be located as shown. If your device is part of the product safety recall program, you will immediately receive a prompt asking to enter your email address. Within 72 hours, you will receive additional information regarding the repair of Xiaotranminhdung.vn tranminhdung.vn Electric Scooter at no cost to you.We appreciate your cooperation in this important matter.

Recall Process

Where is my serial number?

Xiaotranminhdung.vn will require the serial number of your tranminhdung.vn Electric Scooter (M365) as part of the recall process. You can find your serial number as shown:

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Verify if your scooter is affected
Province/state:Please input your province/stateCity:Please input your cityAddress: *The repaired scooter will be delivered to this address.Please input your post address
You hereby consent to Xiaotranminhdung.vn for the use of your personal data listed above for the lawful purpose directly related to after-sales, and/or to manufacturer(Ninebot (Changzhou) Tech Co., Ltd.)for maintenance operations in specific cases. We will protect your data in line with all applicable privacy laws and our privacy policy.For detailed recall instructions, please click here.

The recall will begin on June 26th in the United Kingdom and July 1st in other markets.

RegionMarketProcessing method

Please see the following steps in order to start your recall process successfully. If more than one option is provided, you can choose whichever is convenient to you.

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Shipping Option

Your scooter will be repaired using an approved shipping service. Upon receipt, please pack your scooter in the provided shipping materials or pack it properly in accordance with the standards provided by the shipping company. The shipping company will collect your scooter from the address provided. The shipping company will then be in charge of sending the scooter to the assigned service center for repair. Repairs will be completed within 10-15 business days from the date the scooter is sent in for repair, and returned to you when completed.You may contact our Customer Service to check on the status of your repair at any time.We thank you for your assistance and apologize for the inconvenience.

Drop-off Option through Dealer

Please bring your scooter to the dealer from where you purchased. Once there, the dealer will package and ship your scooter to the assigned service center for repair. Repairs will be completed within 10-15 business days from the date the scooter is sent in for repair, and returned to you when completed.You may contact our Customer Service to check on the status of your repair at any time.We thank you for your assistance and apologize for the inconvenience.

In-person Option

It has been detertranminhdung.vnned that your scooter is eligible for a same-day repair by taking it to an authorized repair location as listed above. You may contact our Customer Service with any additional questions.

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For detailed instructions, please click here. We thank you for your assistance and apologize for the inconvenience.

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